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Privacy Policy

How we handle and protect your personal information at Codeglade.

Last updated: June 2025

Codeglade ("we", "our", or "us") operates the website at codeglade.cyou. This Privacy Policy describes what personal information we collect, how we use it, and the choices you have. We encourage you to read it carefully.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details — name, email address, and phone number you provide through our enquiry form.
  • Usage data — pages visited, time spent, browser type, device, and IP address collected through analytics tools.
  • Cookie data — preferences and session identifiers stored in your browser. See our Cookie Policy for details.
  • Communications — any messages or queries you send us directly by email or phone.

We do not collect sensitive personal data such as financial details, government identity numbers, or health information.

2. How We Use Your Information

The information we collect is used to:

  • Respond to your enquiries and provide information about our courses.
  • Process enrolment requests and coordinate your learning journey.
  • Send relevant updates about courses, schedules, or support — only when you have indicated an interest.
  • Improve our website and learning materials through anonymised usage analysis.
  • Meet any legal obligations that apply to our operations in Thailand.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Legal Basis for Processing

We process your personal information on the following grounds:

  • Consent — where you have submitted a form or opted in to communications.
  • Legitimate interests — to operate and improve our educational services.
  • Legal obligation — where Thai law or applicable regulations require us to retain records.

4. Cookies and Tracking

We use cookies to understand how visitors use our site and to remember your preferences. You can adjust your consent through the cookie banner shown on your first visit, or at any time via our Cookie Policy page. Disabling non-essential cookies will not affect your ability to browse our site.

5. Sharing Your Information

We may share your information with trusted service providers who help us deliver our services — such as email platforms, analytics providers, and hosting services — under appropriate data-processing agreements. These parties are only permitted to use your information to carry out the services we have requested.

We may also disclose information where required by law or to protect the rights and safety of Codeglade, our staff, or our learners.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Thai law. Enquiry data is typically retained for up to three years. You may request deletion at any time (see Your Rights below).

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. While no system can be entirely free of risk, we review our security practices regularly and take prompt action in the event of any incident.

8. Your Rights

Under applicable Thai personal data protection legislation, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data where retention is no longer justified.
  • Object to or restrict certain types of processing.
  • Withdraw consent at any time, without affecting the lawfulness of previous processing.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will remove it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes your acknowledgment of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you are welcome to reach out:

  • Email: [email protected]
  • Phone: +66 2 374 6921
  • Address: 113 Nimmanhaemin Soi 11, Su Thep, Chiang Mai 50200, Thailand